Returns & Exchanges

At Sundance Ski Shop, we want you to be fully satisfied with your gear. If your equipment or apparel doesn't meet your expectations, you can return or exchange unused items within 30 days of purchase.

1

Verify Eligibility

Ensure all items are in original, unused condition with tags attached and original packaging intact for skis, boots, or bindings.

2

Initiate Request

Visit our online portal or contact our support team with your order number to receive a Return Merchandise Authorization (RMA) number.

3

Pack and Ship

Securely package your gear in its original box and affix the provided shipping label or address it to our returns department at your preferred carrier.

4

Refund Processing

Once our technicians inspect the returned gear, we will issue a full refund to your original payment method within 5 to 7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing